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Customer Support

Furnace and Reflow Oven Replacement Parts

Need parts? Let BTU’s Technical Support Team help.

  • Furnace parts stock roomGet the right parts specific to your model and configuration
  • Identify common spares kits to avoid costly downtime
  • Maintain your original BTU warranty by using certified BTU parts
  • BTU warranties the parts it sells for 90 days regardless of system age
  • Coordination of BTU’s field service team for installation and support where needed
  • Multiple payment and delivery options
  • Use the Parts Locator program to easily identify replacement parts for BTU’s Pyramax reflow ovens

With the right maintenance and repair, BTU systems will run for a very long time. Let our support team assist to give your system the longest life possible.

BTU’s Parts Sales Team is available to identify and deliver parts for all BTU systems including the list below.  Older systems are supported on a best effort basis.

  • Pyramax
  • TCA
  • WB – Walking Beam
  • Dynamo
  • VM/VMCA
  • Pusher
  • Paragon
  • TFF – Fast Fire
  • PV/PVD
  • VIP
  • TFFGT
  • TFQ – Meridian
  • TRS
  • DR- Dryer

BTU’s Parts Team can also identify upgrade kits that can lower operating costs or increase productivity.  Click here to learn more about upgrades.

Contact Parts Sales by Phone:

Americas: 1-800-998-0666 or 978-215-3159

Europe: +44(0) 1252-660010

China: +86-21-58669098

Asia/Pacific: +65-741-4567

Contact Parts Sales by email:

Email: partsales@btu.com or

Contact Parts Sales Form