Customer Support

Customer Training

BTU TrainingCustomer education is a top priority at BTU. No matter where you are in the world, we can provide training programs for equipment operators, technicians and engineers for any products. With regional training locations and PBET certified instructors in the US, Europe and Asia, we can provide a comprehensive training program suited to your needs. Classroom courses on Operation and Maintenance, Software and System Calibration are scheduled on a regular basis and custom training can be arranged.

Interested in attending a training class at BTU or setting one up at your site? Call customer service at 1-978-667-4111 or email customerservice@BTU.com

Select a course to view a detailed description:


Class Title:

BTU-101 - Pyramax Furnace Operation and Maintenance

Price:

Contact customerservice@btu.com for a quote

Description:

Designed for the Operators, Maintenance Technicians and Engineers responsible for furnace operation and maintenance. The subjects include: Furnace Safety, Furnace Concepts, Construction and Layout, Atmosphere Control, Furnace Settings and Control, System Operation, Software Description, Maintenance and Troubleshooting. Conducted over 3 days (Monday through Wednesday of the scheduled week) with approximately 6 hours of hands-on maintenance instruction and approximately 6 hours of hands-on software instructions. The Furnace Operation and Maintenance courses are prerequisite to the Advanced Software and System Calibration Courses.

Dates:

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Class Title:

BTU-102 - Paragon Furnace Operation and Maintenance

Price:

Contact customerservice@btu.com for a quote

Description:

Designed for the Operators, Maintenance Technicians and Engineers responsible for furnace operation and maintenance. The subjects include: Furnace Safety, Furnace Concepts, Construction and Layout, Atmosphere Control, Furnace Settings and Control, System Operation, Software Description, Maintenance and Troubleshooting. Conducted over 3 days (Monday through Wednesday of the scheduled week) with approximately 6 hours of hands-on maintenance instruction and approximately 6 hours of hands-on software instructions. The Furnace Operation and Maintenance courses are prerequisite to the Advanced Software and System Calibration Courses.

Dates:

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Class Title:

BTU-104 - TCA Furnace Operation, Maintenance, Software, and System Calibrations

Price:

Contact customerservice@btu.com for a quote

Description:

Designed for the Operators, Maintenance Technicians and Engineers responsible for furnace operation and maintenance. The subjects include: Furnace Safety, Furnace Concepts, Construction and Layout, Atmosphere Control, Furnace Settings and Control, System Operation, Software Description, Maintenance and Troubleshooting. Conducted over 3 days (Monday through Wednesday of the scheduled week) with approximately 6 hours of hands-on maintenance instruction and approximately 6 hours of hands-on software instructions. The Furnace Operation and Maintenance courses are prerequisite to the Advanced Software and System Calibration Courses.

Dates:

Contact us to schedule a class

Class Title:

BTU-105 - TFF Furnace Operation, Maintenance, Software, and System Calibrations

Price:

Contact customerservice@btu.com for a quote

Description:

Designed for the Operators, Maintenance Technicians and Engineers responsible for furnace operation and maintenance. The subjects include: Furnace Safety, Furnace Concepts, Construction and Layout, Atmosphere Control, Furnace Settings and Control, System Operation, Software Description, Maintenance and Troubleshooting. Conducted over 3 days (Monday through Wednesday of the scheduled week) with approximately 6 hours of hands-on maintenance instruction and approximately 6 hours of hands-on software instructions. The Furnace Operation and Maintenance courses are prerequisite to the Advanced Software and System Calibration Courses.

Dates:

Contact us to schedule a class 

Class Title:

BTU-201 - Pyramax Advanced Software and System Calibrations

Price:

Contact customerservice@btu.com for a quote

Description:

Designed for the Repair Technician and Engineers responsible for furnace maintenance. The subjects include: System Calibration, Recipes, Data Definition and Collection, Configuration Control, and User Security of the furnace. Conducted over 2 days (Thursday and Friday following the Operations and Maintenance Courses ) with approximately 8 hours of hands-on maintenance instruction and approximately 8 hours of hands-on software instructions.

Dates:

Contact us to schedule a class 

Class Title:

BTU-202 - Paragon Advanced Software and System Calibrations

Price:

Contact customerservice@btu.com for a quote

Description:

Designed for the Repair Technician and Engineers responsible for furnace maintenance. The subjects include: System Calibration, Recipes, Data Definition and Collection, Configuration Control, and User Security of the furnace. Conducted over 2 days (Thursday and Friday following the Operations and Maintenance Courses ) with approximately 8 hours of hands-on maintenance instruction and approximately 8 hours of hands-on software instructions.

Dates:

Contact us to schedule a class 

Class Title:

BTU-301 - WINCON 2.2 and higher Software Applications

Price:

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Description:

Designed for all users of the, Microsoft Windows based, WINCON© furnace controller software. Discussed are the drop-down menu functions including: Furnace Monitor, Recipe Editor, Automatic Recipe Execution (Scheduling), Data Definition and Collection, Furnace Profiling and Reports, Event Definition and Annunciation, User Security, and System Software to Hardware Configuration. It is assumed that all enrollees will be Windows knowledgeable. The course is conducted over 1 day and consists of demonstration and practice in the computer lab.

Dates:

Contact us to schedule a class