Field Service Engineer – East Coast
Location: Remote Option Available
Support all technical field aspects of aftermarket activities for all company products worldwide. Expectation is to meet or exceed customer expectations. Respond to customer related technical inquiries, problems and basic training requirements and ensure timely resolution of customer issues. Prospect will be required to be on the East Coast of the United States.
Mechanical Designer I
Location: North Billerica, MA
Designs major components of a system, layout complex electromechanical equipment / mechanisms in accordance with overall configurations and specifications from engineers. May work on new product design and/or modifications to existing designs.
Aftermarket Parts Specialist
Location: North Billerica, MA, NOT REMOTE
We are hiring 2 people for this role.
The Aftermarket Parts Specialist supports the organization by effectively executing aftermarket transactions in response to inbound inquiries, quotations, order entry, order status, follow-up, and delivery confirmation to the Company’s domestic and international customers. The Aftermarket Applications Specialist will utilize in-house enterprise systems (ERP and CRM) and will follow established Aftermarket Sales order processes. The incumbent is also expected to analyze current processes and practices of the Company’s Aftermarket function and is encouraged to identify opportunities for improvement. The role is boundary spanning, and the incumbent will be expected to establish rapport with and gain support from other company functions such as Purchasing, Manufacturing, and Engineering departments. Time is of the essence, and the incumbent is to represent the Company’s strategic interests in providing timely responses to customer support issues.
Electrical Engineer II
Performs complicated electrical engineering work of major complexity that requires a high degree of technical competence. Conducts independent technical investigations involving the application of a wide variety of electrical engineering principles.
Manufacturing Engineer III
Location: North Billerica, MA
Provides technical direction and performs work of a complex nature in acting as a liaison between Engineering, Purchasing, Quality and Manufacturing departments. Assures the manufacture and the purchase of products meet the functional requirements at the lowest possible cost. Maintain constant surveillance over product design and manufacturing processes for the purpose of reducing and controlling costs.