BTU International’s rep in the Southwest FHP Reps earns 2019 Service Excellence Award
NORTH BILLERICA, Mass., February 25, 2019 — BTU International, Inc. is pleased to announce that its representative for the Southwest, FHP Reps, received a 2019 Service Excellence Award (SEA) from CIRCUITS ASSEMBLY. Mike Buetow, CIRCUITS ASSEMBLY editor-in-chief, presented the award to Keith Favre, President of FHP Reps, during a Tuesday, Jan. 29, 2019 ceremony that took place at the San Diego Convention Center.
“FHP brings a broad base of expertise and quality solutions to their customers,” said Rob DiMatteo, Regional Sales Manager at BTU International. “We are proud to have them representing us, and providing the highest level of service to our customers in the southwest.”
“What we are most excited about is that this award is given to the company that received the highest ratings from actual customers,” stated Favre. “We have to be doing something right if our customers think enough of us to actually respond and rate us so high.”
Sponsored by CIRCUITS ASSMEBLY magazine, the Service Excellence Awards for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 27th year, functions as a way for participants to see how they compare to peers in customer satisfaction and is audited by an independent third party.
Favre added: “FHP is thankful for the opportunity to represent the best-in-class products available. We are truly proud that we have what we believe is, and what we are told is, the best line card in the industry.”
FHP has been representing BTU’s complete line of advanced thermal processing equipment and processes for the electronics assembly industry throughout Texas, Oklahoma, Arkansas, and Louisiana since 2013. For more information about FHP’s products and services, contact Keith Favre at (719) 238-2747 or visit www.fhpreps.com.
For more information about BTU International, visit www.btu.com.
About BTU International
BTU International, a wholly-owned subsidiary of Amtech Group (Nasdaq: ASYS), is a global supplier and technology leader of advanced thermal processing equipment in the electronics manufacturing market. BTU’s high-performance reflow ovens are used in the production of SMT printed circuit board assemblies and in semiconductor packaging processes. BTU also specializes in precision controlled, high-temperature belt furnaces for a wide range of custom applications, such as brazing, direct bond copper (DBC), diffusion, sintering and advanced solar cell processing. BTU has operations in North Billerica, Massachusetts, and Shanghai, China, with direct sales and service in the U.S.A., Asia and Europe. Information about BTU International is available at www.btu.com.
BTU International, Inc.
Phone: +1- (978) 667-4111
Phone: +1-(239) 530-8790